{"id":272538,"date":"2025-07-08T11:11:33","date_gmt":"2025-07-08T11:11:33","guid":{"rendered":"https:\/\/b2b.textura-interiors.com\/exchanges-and-returns\/"},"modified":"2025-07-08T11:14:20","modified_gmt":"2025-07-08T11:14:20","slug":"exchanges-and-returns","status":"publish","type":"page","link":"https:\/\/b2b.textura-interiors.com\/en\/exchanges-and-returns\/","title":{"rendered":"Exchanges and returns"},"content":{"rendered":"<div id='av_section_1' class='avia-section main_color avia-section-large avia-no-border-styling avia-bg-style-scroll  avia-builder-el-0  avia-builder-el-no-sibling   av-minimum-height av-minimum-height-100  container_wrap sidebar_right' style=' '   data-av_minimum_height_pc='100'><div class='container' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-272538'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_three_fourth  flex_column_div first  avia-builder-el-1  el_before_av_one_fourth  avia-builder-el-first  \" style='padding:35px 55px 35px 55px ; background-color:#ffffff; border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '  style='font-size:17px; '  itemprop=\"text\" ><h2>EXCHANGES AND RETURNS<\/h2>\n<p>On the Textura Profesionales website, products cannot be returned unless:<\/p>\n<p>\u2013 The item delivered does not match the order<\/p>\n<p>\u2013 The product&#8217;s features do not match those described on the product page.<\/p>\n<p>\u2013 The item delivered is defective<\/p>\n<p>If any of the above situations occur, you must contact us within 15 days of receiving your order by emailing business@textura-interiors.com or calling 933 788 990.<\/p>\n<p>Our customer service hours are Monday to Friday from 9:00 AM to 3:00 PM.<\/p>\n<p>Regarding shipping and return costs, these will be covered by Textura provided that the reason for the return is due to a Textura error.<\/p>\n<p><strong><u>. Textura Profesionales reserves the right to refuse an exchange or return that does not meet the conditions described above.<\/u><\/strong><\/p>\n<\/div><\/section><\/div><div class=\"flex_column av_one_fourth  flex_column_div av-zero-column-padding   avia-builder-el-3  el_after_av_three_fourth  avia-builder-el-last  \" style='border-radius:0px; '><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1' class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-272538'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-272538","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/b2b.textura-interiors.com\/en\/wp-json\/wp\/v2\/pages\/272538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/b2b.textura-interiors.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/b2b.textura-interiors.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/b2b.textura-interiors.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/b2b.textura-interiors.com\/en\/wp-json\/wp\/v2\/comments?post=272538"}],"version-history":[{"count":2,"href":"https:\/\/b2b.textura-interiors.com\/en\/wp-json\/wp\/v2\/pages\/272538\/revisions"}],"predecessor-version":[{"id":272540,"href":"https:\/\/b2b.textura-interiors.com\/en\/wp-json\/wp\/v2\/pages\/272538\/revisions\/272540"}],"wp:attachment":[{"href":"https:\/\/b2b.textura-interiors.com\/en\/wp-json\/wp\/v2\/media?parent=272538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}