EXCHANGES AND RETURNS
On the Textura Profesionales website, products cannot be returned unless:
– The item delivered does not match the order
– The product’s features do not match those described on the product page.
– The item delivered is defective
If any of the above situations occur, you must contact us within 15 days of receiving your order by emailing business@textura-interiors.com or calling 933 788 990.
Our customer service hours are Monday to Friday from 9:00 AM to 3:00 PM.
Regarding shipping and return costs, these will be covered by Textura provided that the reason for the return is due to a Textura error.
. Textura Profesionales reserves the right to refuse an exchange or return that does not meet the conditions described above.